The delivery of security appears increasingly dominated by technology-focused solutions derived from technology-centred thinking.
Registrations Closed. Watch the recording: https://youtu.be/RoRu5h7mzKU
While there is debate on the relevant merits of 'soft' and 'hard' security approaches, the truth is that, depending on the context, delivering everyday security — for example, through effective policing — requires both. Tension exists between a need for humanised, community-oriented and collaborative approaches to constructing security and the top-down, increasingly technology-driven desire to 'militarise' policing. Davey and Wootton will share insights gained over the last two decades in using a human-centred design approach to tackling issues of security. Their EU-funded project Cutting Crime Impact (CCI) has developed new Tools to support police process and system improvements — from the training, briefing and management of police officers to the delivery of crime prevention advice. Davey and Wootton will discuss how a more human-centred approach has enabled a rethinking and reframing of problems previously described from a top-down perspective, so as to better meet the needs of end-users, be they police, policymakers or citizens.
Professor Caroline L. Davey and Andrew B. Wootton,
Co-directors of the Design Against Crime Solution Centre, University of Salford
For the past 20 years, Caroline and Andrew have led research into the use of evidence-based design to create human-centred product and service solutions to societal challenges. They are currently leading the €3m European Commission funded research programme Cutting Crime Impact (CCI). CCI develops products / services that address high impact crime and security issues. The project will also embed human-centred product development capability within project partner organisations.
In collaboration with key stakeholders and industry partners, Caroline and Andrew among other things led the research and product development work that resulted in ProtectED Community Interest Company (CIC).